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Anyone in an organization
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PROGRAM COMPONENTS
Module 1: Discovering Your DiSC® Style
Participants discover how DiSC styles affect their workplace relationships and explore the priorities that drive them.
Module 2: Understanding Other Styles
Participants learn what works for them and what challenges them when working with each DiSC style.
Module 3: Building More Effective Relationships
Participants create strategies and an action plan to overcome challenges when working with people of different DiSC styles.
Optional Module: People Reading
Participants learn how to identify others' DiSC styles on behavioral cues.
Optional Module: Comparison Report
Participants learn about the Everything DiSC® Comparison Report and how it can help them improve their relationships with others.
Anyone in an organization
PROGRAM COMPONENTS
Module 1: DiSC in Conflict
Participants discover how DiSC styles affect their own and others’ conflict behaviors.
Module 2: Destructive Responses
Participants learn how their thoughts can conflict behaviors and what thoughts and behaviors might be typical for them.
Module 3: Changing Your Response
Participants learn how to “catch” and reframe their thoughts, which can help them choose more productive behaviors in conflict.
Optional Module: DiSC Conflict Map
Participants identify both productive and destructive behaviors for each DiSC style.
Optional Module: Comparison Report
Participants learn about the Everything DiSC® Comparison Report and how it can help them improve their relationships with others.
Managers
PROGRAM COMPONENTS
Modules 1 and 2:
Introduction to Your Management Style Explores how DiSC preferences and priorities influence management style—including decision making and problem solving—and how to identify others’ DiSC styles using behavioral cues.
Module 3:
Directing and Delegating Large and small group activities, along with video and worksheets, help participants identify their strengths and challenges when directing and delegating, learn to use people-reading techniques to determine the DiSC styles of those they manage, and craft action plans for adapting their behavior to more effectively manage people with various styles.
Module 4:
Creating a Motivating Environment Participants discover how DiSC styles influence how people are motivated and develop fresh insight into what it takes to create an environment where it’s easy for people to find their own natural motivation.
Module 5:
Developing Others Focuses on the often overlooked—but essential—role of managers: supporting the long-term professional growth and development of employees by providing resources and opportunities that capitalize on each individual’s potential.
Module 6:
Working with Your Manager Identifies successful approaches to managing up—as a direct report, working effectively with different DiSC style managers, to advocate and get buy-in, influence and communicate, and navigate through conflict.
Leaders
PROGRAM COMPONENTS
Module 1: Introduction to the Work of Leaders
Explores how DiSC styles inform the role of leaders and introduces the eight priorities of the Everything DiSC Leadership Map.
Module 2: Vision
Examines the defining elements of a vision, the behaviors associated with its three drivers—exploration, boldness, testing assumptions—and challenges learners to discover the advantages and disadvantages of their tendencies in this area.
Module 3: Alignment
Examines the defining elements of alignment, the behaviors associated with its three drivers—clarity, dialogue, inspiration—and challenges learners to discover the advantages and disadvantages of their tendencies in this area.
Module 4: Execution
Examines the defining elements of execution, the behaviors associated with its three drivers—momentum, structure, feedback—and challenges learners to discover the advantages and disadvantages of their tendencies in this area.
Module 5: Action Planning
Role playing interview simulation engages learners in identifying their strengths and challenges in each of the three key areas of the Work of Leaders model and, selecting one key challenge area, crafting a complete action plan for improvement.
Optional Activity: Everything DiSC Comparison Report
An insightful and robust 10-page research-validated report highlighting the DiSC profiles of any two individuals—even people who have taken different Everything DiSC profiles, such as a Manager and a direct report who completed Everything DiSC Workplace. Report illustrates their similarities and differences, potential roadblocks in working together, and practical tips for improving working relationships between colleagues. Sample Everything DiSC Comparison Report provided free in the Everything DiSC Work of Leaders Facilitator Toolkit.
Optional Activity: Discovering DiSC
Takes participants step-by-step through the framework of the DiSC model to help them identify their style and explore the priorities that drive them as leaders.
Sales & customer service
PROGRAM COMPONENTS
Section I: Understanding Your DiSC Sales Style
Module 1: Introduces the Everything DiSC Sales Map to explore how participants’ styles and personal priorities influence their selling behaviors.
Module 2: Role-playing job interview simulation engages learners in identifying how their strengths and challenges influence their sales interactions with others.
Section II: Recognizing and Understanding Customer Buying Styles
Module 3: Introduces customer mapping, a new way of people-reading, and using a series of video segments brings together participant teams in a friendly competition they practice and hone their new skills.
Module 4: Explores the priorities that drive the buying style of each participant’s customers and engages learners in plotting their current customers’ styles to complete a customized Everything DiSC Sales Map.
Section III: Adapting Your Sales Style to Your Customer’s Buying Style
Module 5: Through video and storytelling, and using participants’ customized Everything DiSC Sales Map, learners discover how to more effectively navigate from their own styles to those of different types of customers.
Module 6: Role play challenges participants to demonstrate new ways to adapt to their most challenging customer and complete an interaction plan for working with that customer.
Additional tool: Everything DiSC Sales Customer Interaction Map Ideal for use in individual or small group coaching situations, participants practice customer-mapping techniques and explore strategies for adapting their own DiSC style to that of actual customers. Available at MyEverythingDiSC.com.